What's my bracelet size?
Use a measuring tape and wrap it around the part of your wrist on which you plan on wearing your GentStone bracelet. See the chart below to determine your size.
What currency do you charge?
What payment methods do you accept?
- American Express
- Apple Pay
- Bank Wires
- Cash - In-store purchase only at The Basement by Loyal Coalition or Scout + Co
How do I track my order?
What are your delivery options?
Items are all handmade and are shipped within 1-2 business days of confirmed payment with the exception of Canadian holidays. Please note during Christmas these times may vary.
Once your order has been shipped, you can no longer cancel or make changes. All Clearance and Sales items are FINAL SALE, not eligible for refunds or returns.
FREE Express Shipping minimum order $249! - 2 business days
Express Shipping Flat Rate of $40 - 2 business days
*We cannot ship to Russia at this time due to customs regulations.
Can I make changes to my order?
Do I pay customs and taxes?
You may be subject to customs and taxes depending on your country's regulations and the receiver is responsible for paying for those duties. We're not responsible for any customs or taxes collected upon receiving your item.